Refund policy

We are committed to providing high-quality products and ensuring customer satisfaction. However, due to the nature of our items, we enforce a strict return policy as outlined below:

1. Eligibility for Returns:

   • Items are only eligible for return if they arrive damaged, defective, or do not function as advertised.
   • To qualify, the issue must be reported within 7 days of receiving the item.
   • Items must be unused, in their original packaging, and accompanied by the original proof of purchase.

2. Non-Returnable Items:

   • We do not accept returns for items due to buyer’s remorse, incorrect size, or any reason other than defects or damage.
   • Items that have been used, altered, or show signs of wear are not eligible for return under any circumstances.

3. Return Process:

   • If you believe you have received a damaged or defective product, please contact our customer service within 7 days of receiving the item to initiate a return request.
   • You will be required to provide photographic evidence of the defect or damage.
   • Upon review and approval of your request, we will provide instructions for returning the item.

4. Refunds and Exchanges:

   • If the item is verified as defective or damaged, you may choose between a replacement or a refund.
   • Refunds will be issued to the original payment method only and may take up to 14 business days to process after the return has been received and inspected.

We appreciate your understanding and cooperation with these policies. If you have any further questions, please contact our support team.